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General FAQ

Can students use Amplify Reading without an Internet connection?

No. Because Amplify Reading is a web-based application, students need an active Internet connection to use this program. However, we have created a number of offline, paper-based activities for engagement and skill practice that students can use without an Internet connection.

Can students use Amplify Reading at home?

Yes! Many teachers assign Amplify Reading at home because students enjoy the program. And more time in the program leads to more growth. Students can use it on their own (no adult supervision needed!) on a variety of common devices, including Chromebooks, iPads, laptops, and desktops. Regular usage will help students extend their reading growth wherever they choose to learn. To support at home usage, we recommend sending out our parent letter and reminding caregivers of the supports that are available to them.

Login FAQ

Which login method should I use?

Our recommendation depends on whether and how you use Amplify Reading with other products:

  • If your district or school uses a supported, third-party integration (Clever, ClassLink, LMS, or District SSO) with Amplify Reading, logging in through that integrated product is the easiest way to streamline your login experience.

  • If you are an mCLASS user, you should login using your Amplify username and password credentials. This will provide you with the most streamlined experience.

Which login method should my students use?

Amplify Reading offers a variety of login methods to suit the diverse needs of the students who use our program. This login guide includes detailed recommendations and step-by-step instructions to help you determine which is the best fit for your students.

To summarize our recommendations:

  • Integrated solutions (Clever, ClassLink, LMS, or District SSO): If your school uses a supported, third-party integration (Clever, ClassLink, LMS, or District SSO) with Amplify Reading, this is the easiest way to streamline the login experience for your students.

  • QR code login:

    • Best for: Efficient student login on devices with cameras; students who do not use an integrated login or mCLASS.

    • Not recommended if: Your students’ devices do not have cameras.

    • If your students do not use an integrated login option, or do not use mCLASS, they MUST use a QR code to access Amplify Reading.

  • Amplify username and password login (for mCLASS users ONLY):

    • Best for: Students who use mCLASS, know how to type, and use devices that do not have cameras.

    • Not recommended for: Younger students who do not have typing skills yet; students who do not use mCLASS.

Implementation and Usage FAQ

Students’ weekly usage time is logged in your Teacher Dashboard.

  • To see usage data for your whole class, open the Insights or Students page.

  • To see data for individual students, just open Student Detail View and click on the Usage & Activity tab.

What are subskill mastery goals?

Subskill mastery goals show how your students are progressing throughout their expected content for the school year.

What happens if my student meets their subskill mastery goal?

The denominator you see in your Teacher Dashboard is the minimum number of subskills we expect your students to reach; it is very likely that they will surpass these goals. When that happens, students continue along the adaptive learning path and tackle more challenging subskills in the relevant skill domains.

Amplify Early Literacy Suite FAQ

What is the Amplify Early Literacy Suite?

The Amplify Early Literacy Suite refers to mCLASS, Amplify CKLA, and Amplify Reading. These programs work synergistically to support readers in their early literacy journey toward becoming proficient readers:

  • The mCLASS measures assess your students’ reading skills.

  • The rich CKLA core curriculum instructs your students in the skills they need to become successful readers.

  • The skill games and other activities in Amplify Reading serve to reinforce the skills your students are learning in their core curriculum.

Student Experience FAQ

What is a Quest?

Quests are the narrative experience that frame your students’ experiences and skill practice in Amplify Reading.

What is a curioso?

Curiosos are magical, book-loving creatures who grow alongside students throughout their Amplify Reading experience. As students develop their own reading skills, so do their curioso companions. Together, they embark on adventures in the town of Bookerton and beyond!

Curiosos in the Amplify Reading K–3 experience

Curiosos in the Amplify Reading 4–5 experience

Who is Alyx?

Alyx is your students’ in-world mentor who will guide them throughout their Amplify Reading experience, in quests, skill games, and other activities:

  • Students who are not assessed with mCLASS or a supported, third-party assessment will meet Alyx as part of their initial placement activity.

  • Alyx acts as a mentor for students in Grades K–1, offering support and encouragement as they play throughout their quests.

  • For students in Grades 2–3, Alyx is also a recurring character in the quest narrative.

  • Many skill games feature Alyx as a companion and guide, offering directions on how to play the game and instructional scaffolding when it is needed. Students can always click on Alyx to hear instructions read again!

  • All students in Grades K–5 will see Alyx every month as part of their monthly progress monitoring assessment, presented to them as the Curioso Skill Scan, which is administered in September–June.

What are The Four Eyes?

The Four Eyes refers to the interactive graphic novel that frames close reading practice in Grades 4–5 and the main characters in the story:

  • Taq: A prince from the sky kingdom of Zephraya and an expert in argumentation

  • Iris: A detective from the mysterious city of Gran Folie and highly skilled at analyzing text structure

  • Scadwin: A poet from the mythical realm, Cimera, who is passionate about authors’ craft

  • Ruby: A mechanic from the underground world of Dworp and a master of characterization

What is Practice Mode?

Practice Mode allows students to play any level of any game or Close Reading activity in Amplify Reading. In general, we suggest educators keep Practice Mode turned off to ensure that students focus on the games presented to them in their unique learning progression, but you can use your Teacher Dashboard to turn it on for your students at any time.

How does Amplify Reading support English Learners?

Amplify Reading offers a variety of supportive features for English Learners (ELs), including:

  • Spanish voiceover in quests and many games

  • Context-based, simple English definitions for unfamiliar words (including Tier 2 and academic vocabulary) with image support in the eReader and some games

  • Read-aloud and text highlight features in some games

  • Automatic Placement Tool

If my student missed the directions for a game, can they hear them again?

Yes! If your student needs to hear a game instruction again, they can click on Alyx (the character in the banner at the top of the game screen) to hear the directions again.

Can teachers preview the student experience?

Yes! Use the Demo button in the navigation bar of your Teacher Dashboard to launch a demo of the student experience. You’ll be able to engage in a quest, access all the games in Practice Mode, and see why your students love to use Amplify Reading.

Trouble Spots FAQ

My student has a trouble spot. What does this mean?

Trouble spots appear when your student has attempted a subskill multiple times without mastering it. If a student fails a particular game level three times, they are given a (brief) break from that content to limit frustration. They will encounter the same skill game level again later, after playing games that allow them to practice related skills.

If the student is still not able to master the same subskill later on, after three additional attempts, the subskill will be registered as a trouble spot. In other words, a student will have failed to master a specific skill game level six times when it is flagged as a trouble spot in your Teacher Dashboard.

How can I help my students work through their trouble spots?

If you would like to provide your students with support in addition to the scaffolding and adaptivity they’ll experience in Amplify Reading, the Student Detail View in your Teacher Dashboard includes a Trouble Spots tab where you can see exactly which subskill your student is struggling with, along with targeted instructional activities that you can use to help them work through the challenging subskill.

You can use this more detailed information about the challenging content set and the accompanying activities to inform student instruction, but be assured that Amplify Reading will expose students to this content again later in the program when they’ve had more time to practice the prerequisite skills.

Amplify Reading Benchmark Assessment FAQ

What is the Amplify Reading benchmark assessment?

Placement for students who do not have assessment data is determined using our Amplify Reading benchmark assessment, which ensures that students receive the content and skill practice most appropriate for their current reading level.

Students receive a set of word recognition activities (Grades K–5) and fluency and comprehension activities (Grades 1–5). Fluency and comprehension activities are supported by speech recognition technology.

Each grade-level set contains carefully curated activities that measure a range of skill levels for each grade and map directly to the content included in the program. Our program analyzes students’ response to each question and places them at a starting point within the program that best suits their current reading needs. For example, a third-grade student’s responses may show that they are struggling with below-grade level decoding skills, so they would be placed accordingly within Amplify Reading’sadaptive algorithm to ensure that they receive opportunities to practice those skills.

Is the Amplify Reading benchmark assessment a replacement for reading assessments or screeners?

The Amplify Reading benchmark assessment is helpful for determining the right starting point for a student in Amplify Reading, and it can be used to assess text reading proficiency over the course of the school year. While it does facilitate the ability to determine proficiency, it is not a complete replacement for an in-class reading assessment and it is not considered a screener.

How can I see if my student has completed the Amplify Reading benchmark assessment?

You will be able to see a student’s Amplify Reading Benchmark Assessment results in the Student View of your Teacher Dashboard as soon as they are completed.

Is the Amplify Reading benchmark assessment available in Spanish?

The Amplify Reading Benchmark Assessment does not currently support Spanish voiceover for instructions, but support is coming soon! In the meantime, students who need Spanish support for placement should take the Automatic Placement Tool.

If you have a student who should take the Automatic Placement Tool in Spanish, you will need to activate Spanish voiceover for that student before they log in for the first time. Students who already have Spanish voiceover activated in the Teacher Dashboard will be directed to the Automatic Placement Tool when they log in for the first time.

If your student has already completed the Automatic Placement Tool in English, and you would like for them to retake it with Spanish instructions, please contact our customer support team.

Automatic Placement Tool FAQ

What is the Automatic Placement Tool?

In certain cases, student placement is determined using our Automatic Placement Tool, which ensures that students receive the content and skill practice most appropriate for their current reading level. The Automatic Placement Tool is used to place students who:

  • Are Grade K students accessing the program

  • Do not have assessment data yet, but will in the near future (i.e., Dibels, TRC, or TRO users accessing Amplify Reading before their in-class assessment)

  • Require Spanish voiceover support

  • Encounter an error with the speech recognition technology in the Amplify Reading Benchmark Assessment

These students receive a set of word recognition activities (Grades K–5) and comprehension activities (Grades 1–5) for their enrolled grade.

Each grade-level set contains carefully curated activities that measure a range of skill levels for each grade and map directly to the content included in the program. Our program analyzes students’ responses to each question and places them at a starting point within the program that best suits their current reading needs. For example, a third-grade student’s responses may show that they are struggling with below-grade level decoding skills, so they would be placed accordingly within Amplify Reading’s adaptive algorithm to ensure that they receive opportunities to practice those skills.

Each activity features fun animations and characters to keep students motivated and trying their best. The entire experience takes most students around 15 minutes to complete.

Note: The kindergarten experience assesses decoding, the literacy skill that is most important for kindergarten and can be most readily assessed in an online environment. The word reading measure in the Automatic Placement Tool provides the best indicator of iteracy skills for kindergarteners.

Is the Automatic Placement Tool a replacement for reading assessments or screeners?

While the Automatic Placement Tool (Automatic Placement Tool) is an effective method for determining the right starting point for a student within Amplify Reading, it is not a reading assessment, screener, or benchmarking replacement.

How can I see my students’ placements?

While your student’s responses and scores from the Automatic Placement Tool are not recorded in the Teacher Dashboard, you will see each student's placement in the Teacher Dashboard. It is reflected in the skill domain as a color-coded subskill, based on whether the student is above-, on-, or below-grade level.

Is the Automatic Placement Tool available in Spanish?

The Automatic Placement Tool has Spanish instructional voiceover available for the narrative sections and the skill measures. Note that the content used in the actual measures —word reading and maze passages—is all in English.

If you have a student who should take the Automatic Placement Tool with Spanish instructions, you will need to activate Spanish voiceover for that student before they log in for the first time and take the Automatic Placement Tool. If your student has already taken the Automatic Placement Tool in English, and you would like for them to retake it with Spanish instructions, please contact our customer support team.

What should parents and caregivers know about the Automatic Placement Tool?

We encourage you to download this bilingual (English and Spanish) explanatory guide for parents and caregivers. This PDF includes a brief overview of the Automatic Placement Tool’s purpose, along with transcribed instructions for each activity that caregivers can refer to if their child needs help understanding what to do.

Placement FAQ

Why does the page look broken?

The animated narrative for the Amplify Reading benchmark assessment and Automatic Placement Tool invites students "behind the scenes" of Amplify Reading; therefore, it includes an animation of the screen cracking.

Nothing is actually broken, and your students have done nothing wrong! After the cracked screen animation, the narrator explains how students can help "repair" the app by completing a few short activities.

Note: If your students see an error message like the one below, there may be a network issue or site disruption; please contact support.

Should students receive assistance completing the placement measures?

To ensure the most accurate placement, it is important that students complete each activity independently, without any outside assistance. Help from peers, caregivers, teachers, etc. can significantly skew students' results and lead to inaccurate placements.

If you suspect a student has received outside assistance, please contact support to request re-placement.

What should I do if my student’s placement seems incorrect?

The Amplify Reading placement activities are designed to ensure that students receive content and skill practice that is most appropriate for their reading levels. But of course, you know your students best. If you believe a student may have been placed inaccurately, we recommend the following:

If the placement point seems too easy:

Across all placement points, students begin their Amplify Reading journey practicing skills that they are expected to have already encountered. If it seems like a student is seeing content that is too easy, it is likely that they are receiving this expected review.

We do not recommend adjusting student placement in this situation. As students continue to play skill games and demonstrate mastery across the skill domains, Amplify Reading's adaptive algorithm will serve up increasingly challenging content to ensure that they are receiving the activities that are right for them. We also have a variety of printable extension activities that allow students even more opportunities to practice their skills.

If the placement point seems too difficult:

Learning to read is hard work, and it's expected that students will encounter some trouble spots along their reading journey.

However, if a student has received outside help completing the placement activity, or if they struggle with or have failed to master two or more subskills in their first quest, please contact support to request re-placement.

Can I adjust my students' placements?

No, it’s not possible to re-place students through your Teacher Dashboard; only Amplify Reading customer support can complete re-placement requests.

If you are certain that a student has been placed incorrectly, please contact support to request re-placement for that student.

Our support teams can be reached Monday through Friday, 7 a.m. to 9 p.m. ET, and Sunday, 10 a.m. to 6 p.m. ET.

  • Phone: (800) 823-1969

  • Email: help@amplify.com

  • Chat: You can contact support directly from your Teacher Dashboard by clicking on the orange Chat icon in the bottom right corner of the screen.

What if I'm able to assess my students later in the school year?

If you are an mCLASS user, your students' placements will be updated automatically, based on their new assessment scores.

If you use a supported, third party-assessment, your district will need to share the updated scores with Amplify to update your students' placements within the program.

Please refer to the Frequently Asked Questions in our new Teacher Guide if you have additional questions.

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