When I try to open a digital simulation or app, there’s an orange error screen saying, “Error. You are not authorized to use this resource.”
This is a mistake with the permissions on your account and is easily corrected by contacting the Amplify Customer Support at 1-800-823-1969.
A Customer Support analyst can remedy this quickly with the following information:
Your school name
Your name and email address
The simulation or app you are trying to access